Frequently asked questions

Add products to your cart on the site, pick a delivery or pickup date, then fill in your details at checkout and pay by card through Stripe. You'll get a confirmation email.

In Cluj-Napoca and surroundings: Florești, Baciu, Someșeni and Feleacu. Delivery cost depends on the zone and is shown in your cart before checkout.

Yes. Delivery is free for orders over 500 RON within Cluj-Napoca.

Yes, at the workshop: str. Mehedinți 96, Cluj-Napoca. Hours: mon–fri 09:00–16:30.

Each product has its own lead time, shown on the product page. In general, plan to order at least 2–3 days before your desired date.

We always keep in stock: cake slices, whole cakes assembled from assorted slices, a few 1 kg whole-cake flavours, mixed pastries, stuffed dates and ice cream (in season). The selection changes daily, so please call or message us first to see what's available today. These can be picked up the same day or ordered one day ahead.

Online card payment, securely processed through Stripe (Visa, Mastercard, Apple Pay, Google Pay). For workshop pickup you can also pay on the spot — cash or card.

We don't use refined sugar. We sweeten naturally with honey, agave syrup, dates, green sugar (ideal for diabetics) or other natural sweeteners. Each product page lists the exact composition.

Most products are raw-vegan — made with no heat treatment at all, so nutrients stay alive. We also offer a selection of baked vegan products. Each product page lists the exact label: raw-vegan, vegan, gluten-free, etc.

Yes. The workshop uses nuts, dried fruit, seeds and plant-milk derivatives. We can't guarantee the absence of allergen traces. If you have severe allergies, please write to us before ordering.

About gluten: our raw-vegan products are generally gluten-free, but we don't use certified gluten-free ingredients, so they may contain traces. Customers with gluten intolerance have told us they've had no issues — but if you have celiac disease, it's best to consult your doctor before consuming.

You can cancel up to 2 days before your delivery/pickup date. After that, production has already begun and cancellation is no longer possible. Details: refund policy.

Yes, for events (birthdays, christenings, weddings, corporate events). See the Services page or write to us directly.

Most raw products keep in the fridge for 3–5 days. Some products need to be stored in the freezer and thawed gradually — instructions are on the product page and in the confirmation email.